Global studies prove that 'cloud services' could add Dhs 2.936 trillion ($800bn) in net new business revenue by end of 2013.

The time when IT was just a support function to a few businesses around the world is over. Global politics and the global economy are being shaped by IT. This new era brings with it urgent and compelling forces : the cloud, social, mobility and an explosion in information.

Customer Relationship Management, Customer Experience Management, Customer Lifecycle Management and Customer Profiling and Segmentation have gained increased relevance in these times, as deregulation continues and markets become more liberalized across the world. Would mobile number portability be a major game changer, is a question haunting many operators.

IT for Government Conference hosted more than 25 Middle East Regional Government Organizations

IT for Government 2011 was inaugurated by H. E. Salem Khamis Al Shair Al Suwaidi , Director General - Emirates eGovernment on Thursday, 4th Oct 2011 at Dusit Thani Hotel in. The conference had attendies from various government technology institutes, government entities, municipalities, diplomats and academia in open discussions.